Frequently Asked Questions

Do your prices include VAT?

All prices on our website include VAT at the standard rate.

How easy are the roof kits to install?

All of The Glazing Shop’s roof kits have been designed to be installed by anybody with some DIY skills. All kits come with detailed Assembly Instructions. You will need at least two people to install the roof kit and some "setting out" may be required. If you are in any doubt then please either contact a qualified builder or call the Sales Office on 01536 446395.

Can you do custom sizes of roofing kits?

All our roof kits are modular so this is possible. Contact our sales advisors for a custom quotation.

How are products delivered?

We ship your order using our carrier service. All products are well packed and we advise you of the date of delivery.

What are the delivery charges?

Many of our orders are delivered by our couriers and most orders within non-remote areas of the mainland UK are delivered for a flat fee of £18.90 (including VAT). For smaller items delivery is £7.20 e.g. end caps, tapes etc. To qualify for this small package rate your purchases must fit into a size 6 jiffy bag (300mm x 450mm) and weigh no more than 1 kg.

Please contact the sales office to confirm delivery charges to the Scottish Highlands, remote areas and offshore UK destinations. We must abide by the classifications of remote as advised by our couriers. Any price changes, in this respect, will always be authorised by you in advance of us proceeding with your order.

 How do i convert feet and inches to metres?

Imperial to Metric Conversion Tool
You can use the calculator below to convert feet and inches to metres.

feet inches



Do you offer a fitting service?

We do offer fitting for our canopies.

How much will it cost for your team to install my canopy?

The price varies dependant upon location, the size of the structure to be installed and any anticipated complications. For a fitting estimate please contact us with details of your location and the area the canopy is to be fitted. It is also very helpful if you could email us photos of the area so we can accurately assess the projects requirements e.g if we need to relay block paving this can increase the time involved and associated costs.

Do you offer a site survey service for canopies?

We can provide site surveys if necessary for Homestyle and Commercial canopies which we are installing. We only do so once a price has been agreed in principle. There is a £100 survey fee which is refundable against the cost of your canopy installation should you go ahead.

What if my question isn’t answered here?

Please use the contact page to call or email one our sales advisors to assist you.


Product Catalogue